Loyalty Rewards

Loyalty Rewards of Prettislim

• Is there an enrollment fee for Prettislim^® clinic Loyalty Rewards membership?
  There is no enrolment fee for Prettislim^® Clinic Loyalty Rewards membership. You get free membership on purchase of any service from any Prettislim^® Clinic across India.
• When will my Prettislim^® Clinic Loyalty Rewards membership expire?
  The membership to Prettislim^® Clinic Loyalty Rewards membership is lifetime.
• Does the Prettislim^® Clinic Loyalty Rewards membership tiers?
  Currently there are no membership tiers.
• How do I earn points?
  Once a customer enrolls in the Loyalty Rewards  program, on every purchase of Rs 100/- the member is entitled to earn 5 points. The redemption value of 5 points equals Rs. 5/- irrespective of the service availed.
• How can I redeem points?
  You can redeem their points at any Prettislim^® Clinic centre.
  On accumulating 200 points, you can redeem them at Prettislim^® Clinic centre by making a request at the billing counter.  The Loyalty Rewards points can only be redeemed in multiples of 200 points.
• What is the validity period of points earned?
  The points  will be valid for one complete year from the date of these being accrued.
  For example, if you earn 50 points in 18 June 2014 and another 400 points in 16 December 2014, which brings the total points to 450. You will have to redeem 50 points on or before the 18 June, 2015, and 400 points on or before 16 December 2015
• My points have not been credited into my account?
  If the points have not been credited into your account then please inform store manager with the entire bill as supporting.
• Can I redeem my points for cash?
  Points cannot be redeemed for cash.
• How can I check my balance points?
  Please contact any Prettislim^® Clinic center GRE & then same will be checked from software & informed or check our webstore.
• How will I find out about the special offers, promotions and other news that may be relevant to me as a member of Prettislim^® Clinic Loyalty Rewards?
  Prettislim^® Clinic will stay in touch with you via email on your registered email id and sms on the mobile number that you have registered with us at the time of enrollment.
• How soon will Prettislim^® Clinic Loyalty Rewards points get credited?
  Prettislim^® Clinic Loyalty Rewards points will get credited to your account immediately after you have made the purchase.

Loyalty Rewards of Prettislim

• Reward points are awarded against the net invoice/bill value. Taxes, discounts and levies are exempt from the calculation of reward points.
• Points earned through a purchase cannot be redeemed against the same bill. The redemption of those points can be done only from the future bills onwards.
• Reward points accumulated under the program would be tracked by Prettislim^® clinic and the same would be sent to the member’s mobile after every billing transaction, followed by a monthly statement. In case, there is a difference in points as communicated via sms and as perceived by a member, the same could be brought to Prettislim^® ‘s notice by informing the centre head. Discrepancies, if found in Prettislim^®‘s records, would be rectified within a reasonable period of time. Prettislim^® clinic reserves the right to ask a member to produce bills/invoices to support such a claim. In case of a dispute, Prettislim^®‘s decision will be final and binding.
• A “Prettislim^® Loyalty Reward” membership can be revoked or refused if a member/customer is involved in any act of fraud, shoplifting, cheating with or without cause and without prior notice. The membership would also be revoked if a member is found to be involved in any sort of misuse of the membership number or the program.
• All privileges, services and products offered as rewards under the program are subject to availability. The actual time of experience of these privileges and services by members who are eligible and request redemption too is contingent upon the availability of the service.
• All Prettislim^® clinic services offered as rewards under the “Prettislim^® Loyalty Reward ” rewards program are governed by standard warrantees and terms of use that are applicable to the respective Prettislim^® clinic offerings from time to time.
• Prettislim^® clinic reserves the right to make changes to the reward point calculation, milestones, rewards, membership categories and all other program specifics at any point of time, at its own discretion, without assigning any reason whatsoever.
• Prettislim^® clinic reserves the right to offer an alternative reward in cases where the choice made by the member is found to be no longer available/in stock.
• Prettislim^® clinic reserves the right to modify or close the “Prettislim^® Loyalty Reward ” program at any given time without assigning any reason whatsoever. It reserves the right to close membership – existing or new – for the program temporarily or permanently for any period of time as decided by the management.
• Benefits and offers made through the program may change or be withdrawn without prior intimation. Prettislim^® clinic will not be responsible for any liability arising from such situations. Prettislim^® clinic will also not be held responsible for any liability arising from the use of offers made by third parties. Loyalty Rewards of Prettislim.
• The “Prettislim^® Loyalty Reward” membership is currently for individuals only – it is not a corporate membership number/corporate membership.
• Prettislim^® clinic reserves the right to withdraw, cancel, vary or in any way change, at any time, without notice, the “Prettislim^® Loyalty Reward” Program or any facility or benefit previously offered or expressed as available as a member of the “Prettislim^® Loyalty Reward ” Program. Prettislim^® clinic will not be liable for any loss or damage resulting from such withdrawal, cancellation or variation.
• Prettislim^® clinic will maintain and update such data in electronic form that is provided by members at the time of enrolment or through subsequent contact. From time to time Prettislim^® clinic will send marketing communication, promotional SMS and mailers to members and by joining the “Prettislim^® Loyalty Reward ” Program members give their consent to receiving such communications.
• In the event of conflict between these Terms and Conditions and any changes that have been or are made in order to comply with the local laws and regulations, the Terms and Conditions thus changed will prevail. If the provision of any benefit or facility is prohibited by local law, such benefit or facility will be deemed to be withdrawn.
• Rewards offered under the “Prettislim^® Loyalty reward” program cannot be clubbed with any other offer or discount, unless specified otherwise.